7T’s SayHey Messenger® business messaging platform has completed the much sought-after SOC 2 auditing process, bringing an added element of trustworthiness to the platform. But what is SOC 2 certification and how does it benefit you as a SayHey Messenger® user?
What is SOC 2? And How Does it Differ from Other Types of SOC Audit?
System and Organizational Controls — better known as SOC — is a framework developed by the American Institute of Certified Public Accountants or AICPA.
SOC audits were developed as a risk management measure, with a goal of providing a systematic, uniform assessment of a company’s cybersecurity risk landscape. There are three forms of SOC audit: SOC, SOC 2 and SOC 3. Each has a slightly different focus with SOC compliance looking a bit different for each audit.
When it comes to SOC vs SOC 2 compliance, SOC audits emphasize financial controls. Meanwhile, SOC 2 compliance involves a comprehensive audit of cybersecurity, including data processing protocols, the measures that are in place to maintain confidentiality and other privacy-focused processes.
What’s the Purpose of a SOC 2 Audit and Certification?
SOC 2 audits are designed to demonstrate and verify an organization’s commitment to good cybersecurity and privacy practices. The comprehensive auditing process is designed to promote compliance while simultaneously identifying any areas that require attention or improvement.
Data breaches and data leaks abound, companies in all industries are finding that their business messaging platform users are concerned about privacy. SOC 2 compliance offers a mechanism for instilling much-needed confidence, even providing a competitive advantage in many instances.
SOC 2 compliance — which is the audit that 7T’s SayHey Messenger® recently completed — examines a number of different practices, including the following.
- How data is collected, transmitted and stored.
- How data is accessed and who has the ability to access that information.
- What security safeguards are in place and the effectiveness of those security measures.
- How is cybersecurity monitored within the organization? What measures are there in place to detect a cyber threat?
As part of the SOC 2 audit process, an organization is required to provide information on the policies and procedures that are used to safeguard information in five different regions known as the trust services criteria. These five trust services criteria are as follows:
- Security
- Availability
- Confidentiality
- Privacy
- Processing Integrity
Working directly with a SOC 2 auditor, the SayHey Messenger ® team provided detailed information on the various measures that are in place to mitigate risk and to ensure that good cybersecurity practices are in place.
Following a comprehensive auditing process and review of SayHey Messenger’s® controls and practices, a SOC 2 certification was issued.
In fact, companies that are considering SayHey Messenger® for use as their official business messaging solution are welcome to request access to the official SOC 2 report as they evaluate SOC compliance.
Digital Transformation Through Better Communication
The right business messaging platform can make all the difference and SOC 2 compliance fosters an elevated sense of confidence that your organization can pass along to its users. At 7T, we specialize in Digital Transformation, using a collaborative development process that engages the client from the discovery phase to deployment. Our many Digital Transformation service offerings include process automation solutions, enterprise software development for ERP and CRM systems (among others), along with SaaS development for web apps and mobile apps, amongst others. We have extensive experience working with cutting-edge technologies and we help our clients to achieve their goals.
We’re guided by the approach of “Digital Transformation Driven by Business Strategy.” As such, the 7T development team works with company leaders who are seeking to solve problems and drive ROI through Digital Transformation and innovative business messaging solutions such as SayHey Messenger®.
7T has offices in Dallas, Houston and Austin, but our clientele spans the globe. If you’re ready to learn more about SayHey Messenger® and SOC 2 compliance, href=”https://7t.co/contact/”>contact 7T today.
