The Benefits of Using an Enterprise Messaging App for Your Business

The Benefits of Using an Enterprise Messaging App for Your Business

Many companies take the easy route by opting to use a consumer-grade messaging mobile app such as WhatsApp, Telegram and Signal. But this strategy can backfire in some costly ways as JPMorgan recently discovered. The company was slapped with $200 million in fines for allowing its staff to use WhatsApp for business-related messages. A messaging mobile app designed for enterprise usage touts some major advantages over a consumer-grade application or other communication tools like email.

7 Traits Found in the Best Enterprise Messaging App Admin Portals

7 Traits Found in the Best Enterprise Messaging App Admin Portals

DMs are rapidly becoming the preferred method of communication in many companies and organizations, as the succinct, to-the-point messages align well with how we naturally communicate — in short bursts rather than long, drawn-out missives. As with any messaging platform, moderation is essential. But what admin portal features and functionalities should you be looking for in an enterprise messaging app?